MAINCAL S.A. offers a 6-month guarantee on all of its products, as of the date of purchase, provided that the footwear was not made more than two (2) years ago. This information may be found together with the batch number, and consists of the quarter and year of manufacturing, or on the outsole in the form of a circle with an arrow. This guarantee includes the obligation on our part to replace the footwear free of charge, as long as it has been subjected to normal use conditions and without the intervention of external factors which could, according to Maincal S.A., have a negative impact on its performance. Maincal S.A. will replace, free of charge, products containing manufacturing defects.
For the duration of this guarantee, shipping or transportation charges will be paid by Maincal S.A. For this guarantee to be valid, it must be invariably accompanied by the original purchase invoice—duly issued by the store which sold the product and including the accurate identification of the item or product.